A few useful answers.
The essentials of collecting with Trident. For a specific transaction, check the details shown in your account.
What is in a Trident box?
Each opening reveals one watch. The six box prices are Steel $50, Bronze $100, Onyx $250, Ivory $500, Gold $1,000 and Diamond $2,000. Review the available contents and current odds in the app before buying. The watch may be worth less than the box price.
Can I sell a watch back?
Manual sell-back credits 90% of the watch’s displayed value to your Trident balance. Watches still unshipped at the end of the seven-day hold automatically sell back at 80%. Check the hold deadline on your item.
Where do you ship?
Shipping is currently available to US addresses only. The shipping charge and applicable sales tax are shown before you confirm a shipment and are deducted from your balance. The fallback shipping charge is $20 per item.
How do deposits and withdrawals work?
Trident uses Coinflow for bank-account and Apple Pay deposits and for withdrawals. Deposited funds must be spent once on boxes before becoming withdrawable. Sell-back proceeds are withdrawable, subject to available balance and Coinflow identity verification. Follow the status shown in the app for each payment.
Do I need identity verification?
Identity verification through Coinflow is required for withdrawals. It is not required to create an account or make a deposit. Complete verification only through the flow provided in the app.
How do points work?
You earn one point per dollar spent on boxes. Lifetime-point milestones grant a complimentary box once per milestone, without spending your points: Steel at 6,250, Bronze at 12,500, Onyx at 18,750, Ivory at 31,250, Gold at 62,500 and Diamond at 125,000.
Are the watches on this website available to buy?
The website’s watch artwork is illustrative. Use the app’s current inventory, prices and odds when making a purchase decision. This website does not process box purchases.