TRIDENT

Delete your account.

You can ask to delete your Trident account and associated personal data without using the app.

Send a deletion request

  1. Email support@tridentapp.io from the email address associated with your Trident account.
  2. Use the subject “Trident account deletion request” and include your username if you know it.
  3. The support team will need to verify account ownership before processing deletion. If you cannot access your account email, describe that in your message.
Prepare deletion email

This button opens your email app with a draft. You must send the email to submit the request. No request is submitted by visiting this page.

Before deletion

Include any unresolved withdrawal, balance, watch or shipment issue so the team can explain how it affects your request. Never include a password, sign-in code, full bank details or identity documents.

Data associated with your account

Your request covers your account and associated personal data. Some transaction, fraud-prevention or legally required records may need to be retained. Ask support to confirm which records apply to your account and their retention periods.